About the Course
Becoming a manager for the first time can feel exciting — and daunting. Balancing the needs of individuals, teams and the wider organisation brings new responsibilities, new challenges, and often, new uncertainty. This workshop offers a supportive and practical introduction to the essential skills every new manager needs.
Through a mix of discussion, tools, and real-world scenarios, participants will explore what it means to lead others effectively — developing their confidence, communication, and capability as they step into a management role.
Whether you're managing people for the first time or looking to refresh your approach, this workshop provides a strong foundation for leading with purpose and impact.
Workshop Aim
To provide new and aspiring managers with the core skills, tools, and confidence to lead people effectively and support high performance. Helping new and aspiring managers develop the foundational knowledge and techniques needed to lead and inspire their teams.
Who should attend?
This workshop is designed for:
New managers, team leaders or supervisors stepping into a leadership role for the first time,
Aspiring managers preparing for their next career move,
Experienced team members who have people responsibilities but no formal management training,
Anyone looking to build confidence and competence in their management approach.
Learning Outcomes
By the end of this workshop participants will be able to:
✨ Understand the role and responsibilities of a manager,
✨ Recognise the purpose and value of appraisals for individuals, teams and the organisation,
✨ Learn how to delegate tasks effectively and appropriately,
✨ Apply good practice in delivering appraisal conversations, including setting and monitoring goals,
✨ Develop skills to deliver clear, constructive and motivating feedback,
✨ Understand the importance of addressing difficult conversations early and effectively,
✨ Use a practical framework to land their message in challenging situations,
✨ Create a personal action plan to take their learning back into the workplace.
Your Instructor
Faye Beddow
With a background in learning and development and a focus on leadership development, I have over 20 years’ experience as a leader and learning professional.
I am passionate about supporting individual learning and growth; enabling people to reach their full potential and bring their unique selves to their roles; with colleagues, with service users, in teams and as leaders.
