About the Course
Change is inevitable — but how leaders guide people through it can make all the difference. When change is handled well, it can strengthen trust, unlock innovation, and bring people together. But when it’s rushed or poorly communicated, it can leave teams feeling overwhelmed, disengaged, or resistant.
This workshop explores how leaders can respond to change with empathy — understanding the human side of transitions, building emotional resilience, and creating a sense of safety, clarity and connection even in uncertain times. Leaders who lead with empathy don’t just manage change — they shape cultures where people can thrive through it.
Workshop Aim
This one-day workshop helps managers lead their teams through periods of change with greater empathy, awareness and confidence — supporting stronger communication, resilience and trust across the organisation.
Who should attend?
This workshop is ideal for leaders, managers, and supervisors who are:
Supporting their teams through organisational or structural change
Leading through growth, transition, or uncertainty
Navigating resistance, fatigue or emotional responses to change
Keen to build a compassionate and resilient culture during periods of disruption
Learning Outcomes
By the end of this workshop participants will be able to:
✨ Understand the human impact of change and why people respond in different ways,
✨ Explore the emotional journey of change and how to support others through it,
✨ Learn how to communicate with empathy, honesty and clarity
✨ Build skills in listening, holding space, and responding to concerns,
✨ Consider their own emotional responses and leadership impact during change,
✨ Identify strategies to maintain motivation, connection and trust during uncertain times,
✨ Leave with practical tools and confidence to lead people through change more effectively.
Your Instructor
Faye Beddow
With a background in learning and development and a focus on leadership development, I have over 20 years’ experience as a leader and learning professional.
I am passionate about supporting individual learning and growth; enabling people to reach their full potential and bring their unique selves to their roles; with colleagues, with service users, in teams and as leaders.
