About the Course
Managing performance is central to the relationship between the line manager and the members of their team. Delivering effective performance and development conversations is a key element in developing positive working relationships through good communication that fosters trust, values individuals’ contributions and supports personal growth.
Workshop Aim
This workshop provides a comprehensive introduction to performance management skills, helping new and aspiring managers develop the foundational knowledge and techniques needed to lead and inspire their teams to high performance.
Who should attend?
This workshop is ideal for anyone who wants to develop their presentations skills – whether it’s to present effectively in business meetings, to influence prospective customers, or for speaking at a large event. This course will help you to develop essential presentation skills and gain confidence in speaking publicly.
Learning Outcomes
By the end of this workshop participants will be able to:
✨ Understand the importance of performance and development conversations for the individual, the team and for the organisation,
✨ Understand the manager's role in the review process and how the process works,
✨ Apply motivation theory to support colleagues in the workplace,
✨ Have an understanding of, and be able to apply good practice in delivering effective performance and development conversations,
✨ Use a framework for giving both positive and constructive feedback effectively,
✨ Manage difficult conversations and support poor performers,
✨ Use a coaching approach to support colleague's development.
Your Instructor
Faye Beddow
With a background in learning and development and a focus on leadership development, I have over 20 years’ experience as a leader and learning professional.
I am passionate about supporting individual learning and growth; enabling people to reach their full potential and bring their unique selves to their roles; with colleagues, with service users, in teams and as leaders.
